The staff was very accommodating and pleasant. I chose this dealership because of how they treat my parents.
My service was fine for oil change. I’m still trying to get my daughter’s front windshield changed. I was told by sales staff it would be fixed. I waited never heard anything. I called and set appointment with service department. They called and asked if my daughter could bring her car. I told them myself it would take her about 45 minutes. They said that would be fine. She arrived 40 minutes later and window repair man had left. Wasted trip. I’ve called twice since then and spoke with service department once and a lady the second time. Both ...
The Service Manager is outstanding!!! I'll I had to do was ask and he made it happen. I asked if my service was free and he checked and found the GM had a offer. He found that GM did have a offer at the time and applied it. My $115 service was free!!!!! Thank you Sir, much appreciated. I live 4 minutes from Jim Hudson Chevrolet in northeast Columbia. I bypass it and take my buisness to lugoff Chevrolet (service department). Best service department in south carolina. Small outdated but, service is A1. Again I'm only speaking about the service ...
The vehicle was as described, I am happy with the way they handled the transaction. Would do business again with this company and I would strongly recommend it.
Very courteous and helpful during the entire experience. Only issue was duration of time to get parts but that was a gm issue not a dealership issue.
Did what they said they would. Keith in service was totally helpful. They repaired my car and everything is good.
My experience with this dealership,was pleasant, you went straight to the source and took care of the problem, and didn't try to over charge me.
This was the best first experience of buying a car I could of ever had! Everyone was so friendly, helpful and just all around amazing.
Nice employees and quick turnaround on services required. Would recommend to anyone if they asked.
Robbie and the service team took care of my vehicle in a timely manner. They address all my request for that visit same day and it didn’t take them long I was in and out. Great customer service… all while being understaffed might I add.,Great local service dealer!!!! Thanks a bunch guys Cedric Osborne
Excellent service and fast financing. Loving my new truck. Will be back in 2 years for a new one.
Entire staff was very helpful…from the beginning to delivery of the vehicle. Will buy again
Great staff! Very pleased with the buying process. They did everything they could to accommodate me as a buyer and went the extra mile to make sure I was pleased with my new vehicle.
Wonderful people and service .. great communication and the atmosphere is good and clean... will refer
Very Friendly service. They get you in and out quickly. The service explains very clearly what's wrong
Very good service and a great Group of people to work with customers. Keep up the good work vk om loop on
Over all a good experience. Staff was polite and professional and easy to work with.
They did a great job on my 2019 GMC 2500 HD,, worked with me, about the problems and the recalls. Then I asked about renewing a warranty, took me inside and hooked me right up. Thanks
Everytime I go to Lugoff Chevrolet Buick GMC I always receive great service! Everyone there is polite and very attentive! Super fast service as well as a very nice clean waiting area. I can't say enough great things about this dealership! See y'all next service!
Service writer was friendly and helpful. Repairs on my vehicle was done in a timely and professional manner. The technician left my vehicle clean. Both my vehicles will be repaired and serviced at Lugoff Chevrolet Buick GMC.
Everyone in the service department was friendly and answered our questions as needed. Will be back.
Service though understaffed was spot on. Manager never complained. Robbie/Robby? was very articulate and did not hurry me in my questions. We'll done guys.
Robbie was excellent to work with. Service was completed in a very timely manner while I waited
Awesome dealership! Always great service! General Manager, Service attendants and Salesmen as well as Technicians are polite and knowledgeable.
Excelente trabajo Muy atentos con los clientes El tiempo que se toman para explicar Felicidades
Had a great experience at this dealership. Staff was courteous and salesman was knowledgeable about the vehicle we got. Definitely will be coming back
TJ was super nice and helpful. He’s great to work with. I liked that I could use a coupon since I’m coming from Columbia.
They sold me a nice used car and made everything in their power to do right. I will definitely go back when the need comes.
We were in and out pretty quickly. They had the car and all of the papers ready for us and even hand delivered a couple of papers the next day.
Hannah in your service department was wonderful to work with,and very pleasant personality. This is exceptional to what you are looking for in your company!
Rahmik ALWAYS delivers when it comes to customer service and timeliness.. when making a large purchase such as a vehicle you need to feel that you know you're making the right choice..not only that but enjoy the process coupled with top notch customer service.if this is what you're looking for, Rahmiks your guy!!
All the staff, at this place are friendly, informative, and very professional.Great service visits
Super friendly. They were understaffed but we're completely upfront about it with me. They told me it would be the end of the day for my car. I was worried I might get a cut rate job, but was proven wrong when I picked up my car. They did a great job.
Great job. Great people. Kept me informed. But took 4 days to fix. I realize 1day for part. So 3 days to fix. But still a good job
Very fast and quick with the loan process.enjoyed my visit with lugoff Chevrolet Buick GMC.
Robbie and his crew were great, and kept their word on a guaranteed completion date
I was able to get my A/C fixed for Chevy Camaro It runs great and I couldn’t be more satisfied
I was able to be driven back home to wait while my vehicle was being serviced. Once completed they picked me up and I continued my day. All of the guys there are super nice and gave me excellent care.
Good job worked hard on getting the truck k I wanted thanks guys great job
LUGOFF dealer service was excellent I went there to get update information on my 2019 Encore lease return and the manager David and his team (Diego and others) made me an offer I couldn't refuse. I left the dealer in my brand new 2022 Encore GX. I'm very pleased with the service I received at LUGOFF!!!
Excellent customer service, great experience! Guys were very knowledgeable and made my purchase smooth and easy
Overall great experience. Service was impeccable. Hannah was so a pleasure. This was my first time visiting and I was impressed with the professionalism of everyone that I came in contact with.
I really enjoyed my experience here. The dealership was very helpful and Mason answered all my questions. I enjoy my car!
Great to work with. Hanna the service technician, very professional and understood our maintenance requests for our vehicle. She also took time to research our vehicles warranty that we requested that covered cost of repairs. Thank you Hanna and thank you Lugoff Chevrolet/Buick.
They had me in and out within the time frame that they quoted me and very courteous
This is the third time I have used this dealership, once for scheduled maintenance and twice to add an accessory, and all three times the service department was polite, professional, and competent. This dealership and its service department are a little smaller than most, but so far, I am pleased with this business. I have not purchased a car from them, but I do plan to make them my default dealer when it comes to service for my vehicle. Unfortunately, I didn’t speak with the service tech this time and did not get his name, but it appears he ...
Yes my experience with Lugoff Chevrolet was a great experience I met a lot of really nice people and I surely hope that will continue to do business far into the future hope you all have a wonderful day and thank you for telling me that truck and thank you again thank you thank you thank you
EVERYONE WAS VERY NICE AND SUPER HELPFUL. KEPT ME UPDATED ON THE STATUS OF MY OIL CHANGE.
Fast & professional service. Hanna the lady at the service desk does an excellent job. Very pleasant & professional
Staff was great. Appointment time was convenient and prompt. Service was timely and accurate. The end.
The severice at Lugoff Chevrolet was excellent from the service desk to the sales department everyone was so kind and respectful can't wait until the next visit thanks everyone for the great service
They are friendly the place is very clean they no what they are doing and it doesn't take long for them to do their paperwork
The staff was very friendly. David the sales manager gave me a great deal that I was happy with and the sales people were very helpful and stuck to the deal I was given. Much appreciated!!!
Quick service and good communication detailing costs and work required. no surprises when picking the car up plus a free car wash.
Easiest time purchasing a vehicle! I would go there again! It was a no Hassle experience.
Very friendly service department. Very prompt in getting my oil changed even though they were very busy.
Great service in and out in no time. Oil change in less than one hour.
Your people were very helpful, professional and courteous. Thanks for the good work and service.
Hands down 5 out of 5 when it comes to car sales thank you guys a lot
Everyone was very friendly and helpful. We went their just to look and ended up getting an amazing vehicle for me to transport our family.
Great service overall. Good customer service. Professional environment and very fast turn around from vehicle drop off and pickup.
I had no idea. That I was going to buy a Truck ! But.Once..I.met. the .people.inside . There was no way. I was going to leave Without. That Truck.. So Thanks. To.all. Involved. I thank You..
Freindly fast service. THEY got to my truck faster than was quoted. Will return if needed.
Service is the best and everyone knows how to treat the customer. Thank you Rahmik McDonald for just being sooo awesome!!
They were amazing to work with and even went out of there way to bring us the car because our daughter had just come home from the hospital
My experience at the dealership was wonderful. My salesman, Rahmik, was knowledgeable and friendly. While there was a delay getting through the finance process, everyone was helpful and made sure I was comfortable while waiting.
Great people very curious and helpful real good service will recommend to other to go see there great place Thanks guys
Great experience. Diego,Matt and David are awesome!! I would definitely recommend them to anyone
They were quick and fast super excellent customer service very friendly and waiting room was perfectly clean and comfortable!!
It was a wonder place they took care of all my needs and wants thank you
i just wanted to take a minute to rate my recent experience at lugoff chevrolet bruick gmc. as you can see i gave 5 stars. in finding a car today with isaiah lundy, he was great! he was very attentive to me and answered all of my questions. isaiah made sure i was taken care of his patience and knowledge did not go unnoticed.
I was completely satisfied with the repairs and maintenance they did. I will return for any future repairs or maintenance.
One price on website, one price on sticker, one price at purchase. None matched. Finance guy going on vacation. Felt rushed.
The dealership is friendly but not pushy. The salesmen are knowledgeable about their products and were helpful in setting up the Blu-Tooth phone connection.
Nice customer service and they treated me very well just had seen like a long process but I enjoy what I have
Very professional and friendly. Good experience. Hannah in service was friendly and professional as well as the sales staff.
Dealership was clean. Sslesmen and other staff were friendly. Am pleased with my purchase. Thank.
One of the best in the area. The staff is very kind and helpful. They do their best to solve you problem and make you feel like part of the Lugoff Chevy family.
Everyone was nice and helpful. My service quick and neat and the quality was great .
Great job. I can’t wait until the next time. I would tell a friend.
Excellent Customer Service. I appreciate the communication and transparency. Professional staff and quality work. Thank you
They have Great customer service and very courteous staff. They made sure me and my car accommodated.
Good service. Hannah was awesome! She made it work best for my schedule and the mechanics were done in no time!
Always great customer service. I won't take my truck to anyone other than Robbie. Been taking my vehicles to him for years and he has never let me down.
I was very impressed with Rahjik McDonald in that he spoke with me about Buick crossovers. He was knowledgeable and very courteous. As usual, the service department was very professional and efficient.
Service writer was friendly and helpful. The car was taken back for the service I needed in a timely manner and returned to me in a timely manner.
Friendly customer service with assistance with any questions or concerns that I had that day
"Stellar Performance" by the Service Department Team! Thank you Robbie and Hanna for your professionalism and excellent customer service!
Diego was so helpful when I was looking for a car and getting pre-approved. Their customer service was amazing, and I would recommend this dealership to everyone I know! I was very impressed with how helpful they were.
Raven Tolbert is a great addition to the dealership. Amazing personality and great customer service!
I love Chevrolet Everyone was very helpful. This is my second new car from there.
My overall experience at lugoff chevy buick gmc was nice. The staff are polite and my service was done in a timely manner.
After a long quest of searching for a new Camaro, I finally talked to the right person and the right dealership! Shout out to Amanda Rue for taking a negative experience and turning it into a positive experience! Major shout out to Rahmik MacDonald and David Acevedo, also, for turning a "sorry, we can't deal" into a "well, we do have this option", saving me literally thousands of dollars!! In what was a miraculous deal, they found a way to get me in the car that I wanted and they made it easy! (Amanda no ...
Amanda Rue is AMAZING. Wonderful experience. she listened to me and got me an a fantastic deal. would highly recommend her. wonderful bubbly personality. thanks Amanda
I had a wonderful experience while looking for a vehicle I spoke with Colin who was able to provide the information I requested and was very knowledgeable.
Their personnel are helpful and very nice. They helped us buy a car that suited us and didn't pressure us at anything. It seemed to me they were more interested in helping their customers instead of just trying to sell a car.
Service is awesome and the sales tech are knowledgeable
Everything. EveryEveryone there is polite and friendly, been going there for 17 years and never a problem. Prompt efficient svc
Great service in all departments
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