Customer Testimonials

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DealerRater Jul 4, 2022

The staff was very accommodating and pleasant. I chose this dealership because of how they treat my parents.

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DealerRater Jul 3, 2022

My service was fine for oil change. I’m still trying to get my daughter’s front windshield changed. I was told by sales staff it would be fixed. I waited never heard anything. I called and set appointment with service department. They called and asked if my daughter could bring her car. I told them myself it would take her about 45 minutes. They said that would be fine. She arrived 40 minutes later and window repair man had left. Wasted trip. I’ve called twice since then and spoke with service department once and a lady the second time. Both ...

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DealerRater Jul 2, 2022

The Service Manager is outstanding!!! I'll I had to do was ask and he made it happen. I asked if my service was free and he checked and found the GM had a offer. He found that GM did have a offer at the time and applied it. My $115 service was free!!!!! Thank you Sir, much appreciated. I live 4 minutes from Jim Hudson Chevrolet in northeast Columbia. I bypass it and take my buisness to lugoff Chevrolet (service department). Best service department in south carolina. Small outdated but, service is A1. Again I'm only speaking about the service ...

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DealerRater Jul 2, 2022

The vehicle was as described, I am happy with the way they handled the transaction. Would do business again with this company and I would strongly recommend it.

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DealerRater Jun 28, 2022

Very courteous and helpful during the entire experience. Only issue was duration of time to get parts but that was a gm issue not a dealership issue.

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DealerRater Jun 24, 2022

Did what they said they would. Keith in service was totally helpful. They repaired my car and everything is good.

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DealerRater Jun 22, 2022

My experience with this dealership,was pleasant, you went straight to the source and took care of the problem, and didn't try to over charge me.

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DealerRater Jun 22, 2022

This was the best first experience of buying a car I could of ever had! Everyone was so friendly, helpful and just all around amazing.

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DealerRater Jun 21, 2022

Nice employees and quick turnaround on services required. Would recommend to anyone if they asked.

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DealerRater Jun 19, 2022

Robbie and the service team took care of my vehicle in a timely manner. They address all my request for that visit same day and it didn’t take them long I was in and out. Great customer service… all while being understaffed might I add.,Great local service dealer!!!! Thanks a bunch guys Cedric Osborne

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DealerRater Jun 17, 2022

Excellent service and fast financing. Loving my new truck. Will be back in 2 years for a new one.

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DealerRater Jun 16, 2022

Entire staff was very helpful…from the beginning to delivery of the vehicle. Will buy again

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DealerRater Jun 15, 2022

Great staff! Very pleased with the buying process. They did everything they could to accommodate me as a buyer and went the extra mile to make sure I was pleased with my new vehicle.

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DealerRater Jun 14, 2022

Wonderful people and service .. great communication and the atmosphere is good and clean... will refer

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DealerRater Jun 12, 2022

Very Friendly service. They get you in and out quickly. The service explains very clearly what's wrong

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DealerRater Jun 12, 2022

Very good service and a great Group of people to work with customers. Keep up the good work vk om loop on

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DealerRater Jun 11, 2022

Over all a good experience. Staff was polite and professional and easy to work with.

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DealerRater Jun 11, 2022

They did a great job on my 2019 GMC 2500 HD,, worked with me, about the problems and the recalls. Then I asked about renewing a warranty, took me inside and hooked me right up. Thanks

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DealerRater Jun 10, 2022

Everytime I go to Lugoff Chevrolet Buick GMC I always receive great service! Everyone there is polite and very attentive! Super fast service as well as a very nice clean waiting area. I can't say enough great things about this dealership! See y'all next service!

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DealerRater Jun 8, 2022

Service writer was friendly and helpful. Repairs on my vehicle was done in a timely and professional manner. The technician left my vehicle clean. Both my vehicles will be repaired and serviced at Lugoff Chevrolet Buick GMC.

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DealerRater Jun 7, 2022

Everyone in the service department was friendly and answered our questions as needed. Will be back.

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DealerRater Jun 7, 2022

Service though understaffed was spot on. Manager never complained. Robbie/Robby? was very articulate and did not hurry me in my questions. We'll done guys.

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DealerRater Jun 7, 2022

Robbie was excellent to work with. Service was completed in a very timely manner while I waited

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DealerRater Jun 6, 2022

Awesome dealership! Always great service! General Manager, Service attendants and Salesmen as well as Technicians are polite and knowledgeable.

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DealerRater May 30, 2022

Excelente trabajo Muy atentos con los clientes El tiempo que se toman para explicar Felicidades

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DealerRater May 29, 2022

Had a great experience at this dealership. Staff was courteous and salesman was knowledgeable about the vehicle we got. Definitely will be coming back

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DealerRater May 27, 2022

TJ was super nice and helpful. He’s great to work with. I liked that I could use a coupon since I’m coming from Columbia.

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DealerRater May 27, 2022

They sold me a nice used car and made everything in their power to do right. I will definitely go back when the need comes.

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DealerRater May 25, 2022

We were in and out pretty quickly. They had the car and all of the papers ready for us and even hand delivered a couple of papers the next day.

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DealerRater May 24, 2022

Hannah in your service department was wonderful to work with,and very pleasant personality. This is exceptional to what you are looking for in your company!

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DealerRater May 24, 2022

Rahmik ALWAYS delivers when it comes to customer service and timeliness.. when making a large purchase such as a vehicle you need to feel that you know you're making the right choice..not only that but enjoy the process coupled with top notch customer service.if this is what you're looking for, Rahmiks your guy!!

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DealerRater May 23, 2022

All the staff, at this place are friendly, informative, and very professional.Great service visits

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DealerRater May 22, 2022

Super friendly. They were understaffed but we're completely upfront about it with me. They told me it would be the end of the day for my car. I was worried I might get a cut rate job, but was proven wrong when I picked up my car. They did a great job.

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DealerRater May 22, 2022

Great job. Great people. Kept me informed. But took 4 days to fix. I realize 1day for part. So 3 days to fix. But still a good job

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DealerRater May 21, 2022

Very fast and quick with the loan process.enjoyed my visit with lugoff Chevrolet Buick GMC.

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DealerRater May 21, 2022

Robbie and his crew were great, and kept their word on a guaranteed completion date

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DealerRater May 20, 2022

I was able to get my A/C fixed for Chevy Camaro It runs great and I couldn’t be more satisfied

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DealerRater May 19, 2022

I was able to be driven back home to wait while my vehicle was being serviced. Once completed they picked me up and I continued my day. All of the guys there are super nice and gave me excellent care.

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DealerRater May 19, 2022

Good job worked hard on getting the truck k I wanted thanks guys great job

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DealerRater May 18, 2022

LUGOFF dealer service was excellent I went there to get update information on my 2019 Encore lease return and the manager David and his team (Diego and others) made me an offer I couldn't refuse. I left the dealer in my brand new 2022 Encore GX. I'm very pleased with the service I received at LUGOFF!!!

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DealerRater May 17, 2022

Excellent customer service, great experience! Guys were very knowledgeable and made my purchase smooth and easy

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DealerRater May 17, 2022

Overall great experience. Service was impeccable. Hannah was so a pleasure. This was my first time visiting and I was impressed with the professionalism of everyone that I came in contact with.

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DealerRater May 15, 2022

I really enjoyed my experience here. The dealership was very helpful and Mason answered all my questions. I enjoy my car!

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DealerRater May 11, 2022

Great to work with. Hanna the service technician, very professional and understood our maintenance requests for our vehicle. She also took time to research our vehicles warranty that we requested that covered cost of repairs. Thank you Hanna and thank you Lugoff Chevrolet/Buick.

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DealerRater May 11, 2022

They had me in and out within the time frame that they quoted me and very courteous

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DealerRater May 10, 2022

This is the third time I have used this dealership, once for scheduled maintenance and twice to add an accessory, and all three times the service department was polite, professional, and competent. This dealership and its service department are a little smaller than most, but so far, I am pleased with this business. I have not purchased a car from them, but I do plan to make them my default dealer when it comes to service for my vehicle. Unfortunately, I didn’t speak with the service tech this time and did not get his name, but it appears he ...

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DealerRater May 10, 2022

Yes my experience with Lugoff Chevrolet was a great experience I met a lot of really nice people and I surely hope that will continue to do business far into the future hope you all have a wonderful day and thank you for telling me that truck and thank you again thank you thank you thank you

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DealerRater May 10, 2022

EVERYONE WAS VERY NICE AND SUPER HELPFUL. KEPT ME UPDATED ON THE STATUS OF MY OIL CHANGE.

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DealerRater May 10, 2022

Fast & professional service. Hanna the lady at the service desk does an excellent job. Very pleasant & professional

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DealerRater May 9, 2022

Staff was great. Appointment time was convenient and prompt. Service was timely and accurate. The end.

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DealerRater May 6, 2022

The severice at Lugoff Chevrolet was excellent from the service desk to the sales department everyone was so kind and respectful can't wait until the next visit thanks everyone for the great service

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DealerRater May 6, 2022

They are friendly the place is very clean they no what they are doing and it doesn't take long for them to do their paperwork

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DealerRater May 6, 2022

The staff was very friendly. David the sales manager gave me a great deal that I was happy with and the sales people were very helpful and stuck to the deal I was given. Much appreciated!!!

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DealerRater May 5, 2022

Quick service and good communication detailing costs and work required. no surprises when picking the car up plus a free car wash.

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DealerRater May 4, 2022

Easiest time purchasing a vehicle! I would go there again! It was a no Hassle experience.

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DealerRater May 4, 2022

Very friendly service department. Very prompt in getting my oil changed even though they were very busy.

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DealerRater May 4, 2022

Great service in and out in no time. Oil change in less than one hour.

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DealerRater May 3, 2022

Your people were very helpful, professional and courteous. Thanks for the good work and service.

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DealerRater May 3, 2022

Hands down 5 out of 5 when it comes to car sales thank you guys a lot

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DealerRater May 2, 2022

Everyone was very friendly and helpful. We went their just to look and ended up getting an amazing vehicle for me to transport our family.

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DealerRater May 2, 2022

Great service overall. Good customer service. Professional environment and very fast turn around from vehicle drop off and pickup.

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DealerRater May 1, 2022

I had no idea. That I was going to buy a Truck ! But.Once..I.met. the .people.inside . There was no way. I was going to leave Without. That Truck.. So Thanks. To.all. Involved. I thank You..

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DealerRater May 1, 2022

Freindly fast service. THEY got to my truck faster than was quoted. Will return if needed.

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DealerRater Apr 28, 2022

Service is the best and everyone knows how to treat the customer. Thank you Rahmik McDonald for just being sooo awesome!!

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DealerRater Apr 28, 2022

They were amazing to work with and even went out of there way to bring us the car because our daughter had just come home from the hospital

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DealerRater Apr 26, 2022

My experience at the dealership was wonderful. My salesman, Rahmik, was knowledgeable and friendly. While there was a delay getting through the finance process, everyone was helpful and made sure I was comfortable while waiting.

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DealerRater Apr 26, 2022

Great people very curious and helpful real good service will recommend to other to go see there great place Thanks guys

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DealerRater Apr 26, 2022

Great experience. Diego,Matt and David are awesome!! I would definitely recommend them to anyone

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DealerRater Apr 22, 2022

They were quick and fast super excellent customer service very friendly and waiting room was perfectly clean and comfortable!!

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DealerRater Apr 22, 2022

It was a wonder place they took care of all my needs and wants thank you

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DealerRater Apr 22, 2022

i just wanted to take a minute to rate my recent experience at lugoff chevrolet bruick gmc. as you can see i gave 5 stars. in finding a car today with isaiah lundy, he was great! he was very attentive to me and answered all of my questions. isaiah made sure i was taken care of his patience and knowledge did not go unnoticed.

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DealerRater Apr 20, 2022

I was completely satisfied with the repairs and maintenance they did. I will return for any future repairs or maintenance.

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DealerRater Apr 20, 2022

One price on website, one price on sticker, one price at purchase. None matched. Finance guy going on vacation. Felt rushed.

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DealerRater Apr 20, 2022

The dealership is friendly but not pushy. The salesmen are knowledgeable about their products and were helpful in setting up the Blu-Tooth phone connection.

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DealerRater Apr 19, 2022

Nice customer service and they treated me very well just had seen like a long process but I enjoy what I have

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DealerRater Apr 19, 2022

Very professional and friendly. Good experience. Hannah in service was friendly and professional as well as the sales staff.

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DealerRater Apr 19, 2022

Dealership was clean. Sslesmen and other staff were friendly. Am pleased with my purchase. Thank.

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DealerRater Apr 13, 2022

One of the best in the area. The staff is very kind and helpful. They do their best to solve you problem and make you feel like part of the Lugoff Chevy family.

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DealerRater Apr 13, 2022

Everyone was nice and helpful. My service quick and neat and the quality was great .

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DealerRater Apr 12, 2022

Great job. I can’t wait until the next time. I would tell a friend.

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DealerRater Apr 7, 2022

Excellent Customer Service. I appreciate the communication and transparency. Professional staff and quality work. Thank you

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DealerRater Apr 7, 2022

They have Great customer service and very courteous staff. They made sure me and my car accommodated.

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DealerRater Apr 7, 2022

Good service. Hannah was awesome! She made it work best for my schedule and the mechanics were done in no time!

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DealerRater Apr 7, 2022

Always great customer service. I won't take my truck to anyone other than Robbie. Been taking my vehicles to him for years and he has never let me down.

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DealerRater Apr 6, 2022

I was very impressed with Rahjik McDonald in that he spoke with me about Buick crossovers. He was knowledgeable and very courteous. As usual, the service department was very professional and efficient.

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DealerRater Apr 5, 2022

Service writer was friendly and helpful. The car was taken back for the service I needed in a timely manner and returned to me in a timely manner.

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DealerRater Apr 4, 2022

Friendly customer service with assistance with any questions or concerns that I had that day

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DealerRater Apr 1, 2022

"Stellar Performance" by the Service Department Team! Thank you Robbie and Hanna for your professionalism and excellent customer service!

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Cars Apr 1, 2022

Diego was so helpful when I was looking for a car and getting pre-approved. Their customer service was amazing, and I would recommend this dealership to everyone I know! I was very impressed with how helpful they were.

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DealerRater Mar 30, 2022

Raven Tolbert is a great addition to the dealership. Amazing personality and great customer service!

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DealerRater Mar 29, 2022

I love Chevrolet Everyone was very helpful. This is my second new car from there.

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DealerRater Mar 25, 2022

My overall experience at lugoff chevy buick gmc was nice. The staff are polite and my service was done in a timely manner.

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Cars Nov 6, 2021

After a long quest of searching for a new Camaro, I finally talked to the right person and the right dealership! Shout out to Amanda Rue for taking a negative experience and turning it into a positive experience! Major shout out to Rahmik MacDonald and David Acevedo, also, for turning a "sorry, we can't deal" into a "well, we do have this option", saving me literally thousands of dollars!! In what was a miraculous deal, they found a way to get me in the car that I wanted and they made it easy! (Amanda no ...

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Cars Sep 24, 2021

Amanda Rue is AMAZING. Wonderful experience. she listened to me and got me an a fantastic deal. would highly recommend her. wonderful bubbly personality. thanks Amanda

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Cars Sep 1, 2021

I had a wonderful experience while looking for a vehicle I spoke with Colin who was able to provide the information I requested and was very knowledgeable.

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Facebook Jan 22, 2021

Their personnel are helpful and very nice. They helped us buy a car that suited us and didn't pressure us at anything. It seemed to me they were more interested in helping their customers instead of just trying to sell a car.

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Facebook Jan 20, 2021

Service is awesome and the sales tech are knowledgeable

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Facebook Jan 17, 2021

Awesome service!!!!!!!!!!!

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Facebook Jan 14, 2021

Everything. EveryEveryone there is polite and friendly, been going there for 17 years and never a problem. Prompt efficient svc

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Facebook Jan 4, 2021

Great service in all departments


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