Staff
Sales
David Acevedo
Sales Manager
Rahmik McDonald
Sales Advisor
Trevor Reames
General Manager
Keith Watkins
Sales Manager
Service
Gary Eichman
Technician
Rahmik McDonald
Sales Advisor
Jun 27, 2024
Terrible experience on my last oil change.
Terrible experience on my last oil change. I bought the 2018 Enclave new there and everything has been ok until this last oil change. I opened the door to get in there was grease on the seat. I didn't say anything I wiped it off and left. As I was driving home the screen popped up SERVICE OIL LOW ADD OIL. So, I pulled into the parking lot at Midway Elementary School which is 15.5 miles from Lugoff Chev Buick GMC. I turned the vehicle off, sat there for a few minutes, got out and checked the oil. It was not touching the stick. At 11:13 am I called the service department and explained my situation. The girl said, "oh no" and put me on hold. She came back on, and she said she would be sending someone with oil. At 11:24 am she called back to confirm my location and ask I how much oil she should send. I said, "I don't know, send a whole xxxx case, just send enough". At 12:29 pm the technician calls and says he's at the school but doesn't see my car. WRONG SCHOOL. At 1:29 pm I call the technician to see where he is and says he's 10 minutes away. At 1:42pm he shows up with the oil. Two hours and twenty-nine minutes to come 15.5 miles. I paid $95 for this, and I haven't received and an apology, I'm sorry, I'm sorry for the inconvenience or anything. Needless to say, I will not visit Lugoff Chevrolet Buick GMC again! The only reason I rate ONE STAR was because there wasn't anything lower.
May 08, 2024
Excellent explanations of forms, entire team was helpful
Excellent explanations of forms, entire team was helpful with test drives and calls -and correspondence
Dec 30, 2023
Rahmik is one of the best salesman’s at Lugoff Chevrolet.
Rahmik is one of the best salesman’s at Lugoff Chevrolet. He’s very professional, well mannered, and a super nice guy. He is not pushy and makes buying a vehicle super easy and not stressful at all. I will continue to refer everyone to him!
Aug 17, 2023
He was very professional and not a normal pushy
He was very professional and not a normal pushy salesperson. I would ut another car from this location.
Aug 01, 2023
This team has helped my family get multiple cars over the
This team has helped my family get multiple cars over the years. I was also recommended by a friend who recently bought their first car. They are great with first time buyers and have a larger selection of used vehicles than most.
Gary Eichman
Technician
Aug 17, 2023
Worst experience I've had with trying to get my vehicle
Worst experience I've had with trying to get my vehicle repaired at this delaership
Aug 16, 2023
Personalized service, very polite and considerate, great
Personalized service, very polite and considerate, great people. Service was completed satisfactorily and on-time
Aug 15, 2023
Too long a wait .
Too long a wait . Inform AAA of the need for an appointment before leaving vehicle.
Aug 05, 2023
The service department was very professional and
The service department was very professional and efficient. They had my vehicle before they had promised.
Aug 05, 2023
The only complaint was it took so long to be able to get
The only complaint was it took so long to be able to get a appt. My mom was without a car for over 2 weeks
Trevor Reames
General Manager
Dec 30, 2023
Rahmik is one of the best salesman’s at Lugoff Chevrolet.
Rahmik is one of the best salesman’s at Lugoff Chevrolet. He’s very professional, well mannered, and a super nice guy. He is not pushy and makes buying a vehicle super easy and not stressful at all. I will continue to refer everyone to him!
Jul 26, 2023
EVERYONE was very attentive and helpful!
EVERYONE was very attentive and helpful! My buing experience was amazing! Thank you so much!
Jul 16, 2023
Everyone was very nice, however the processing took too
Everyone was very nice, however the processing took too long. I was there for 6 hours
Jul 06, 2023
Great communication from service department.
Great communication from service department. They squeezed my alignment in for me at last minute. The price was also $40 less than I’m used to paying as well!!
Jun 29, 2023
I’m very disappointed with customer service and
I’m very disappointed with customer service and management !!! I bought a new 2022 in September and need tires and no one tried to accommodate me they continue to make excuses on why they were bad