Staff

Sales

David Acevedo

David Acevedo

Sales Manager
280 Reviews
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Rahmik McDonald

Rahmik McDonald

Sales Advisor
188 Reviews
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Trevor Reames

Trevor Reames

General Manager
93 Reviews
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Keith Watkins

Keith Watkins

Sales Manager
59 Reviews
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Service

Gary Eichman

Gary Eichman

Technician
153 Reviews
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David Acevedo

David Acevedo

Sales Manager
Recent Reviews

Feb 06, 2024

Dealership Rating
Employee Rating

Probably the worst car purchase experience that I have

Probably the worst car purchase experience that I have ever had. I cannot, in good faith, give this dealership a good review. I will however, give an honest and fair review of my purchase experience. Note: This review never posted to DealerRater, so I am reposting it now. It began in July when I visited the dealership to inquire about the 2024 Camaro collector’s edition. Neither the salesman nor sales manager were aware that Chevrolet was releasing this, despite numerous press releases. Moving forward, there ended up not being any dealer allocations for one so I ordered an SS 1LE. I submitted my deposit for the order and the sales manager told me that I would be contacted when they received a VIN for the build. I had a 2019 Camaro 2SS with low miles for trade in that the transaction problems centered around. Below is most of an email that I sent to the sales and general managers: [I am not sure how much visibility you have on sales staff communications, but I now have a concern about the trade-in negotiation communication from Asantè. As I understand it, his brother is interested in my 2019 Camaro (as originally identified to trade in). Mason also assisted Asantè. Initial conversation and communication from Mason was that I would only be offered $40k for trade-in, and was told that was it, based on the market and because the other Camaro (with 64k miles and has since sold) took a while to sell. **I do not believe I am being dealt with in good faith because a conflict of interest has been identified regarding Asantè's brother's interest in my trade-in. I received a phone call Saturday morning from him inquiring about the car again, asking if I was still interested in trading it in before the new build arrives. I told him that I was also looking to sell it outright for more than $40k if the dealership could not get to $43k. I believe $43k is a very fair asking amount that still leaves room for the dealership to make some money on a very low-mileage car (currently 8,640 mi). He told me he would get with his boss on Monday (yesterday). I also provided him with the KBB estimate for my car (by VIN). Again, the trade-in value has not waned from when I initially came in over a month ago ($41,809-$45847, with $43,849 right in the middle). He proceeded to send me back a different KBB estimate screenshot with a lower amount. He told me that the market constantly drops which is why I was offered $40k because that is what my car would be worth in October. Let's be honest, this is not true. I replied back with another KBB estimate utilizing the same zip code he used, just in case it gave me something different than I originally sent (it did not). He then proceeded to send me a recording of his phone screen as he generated his estimate. Of course, it was lower because he did not use the VIN from my car that captures all of the features. This back-and-forth is tedious and I just don't have the time for it. I request to simply conduct the remainder of my business transaction with management as I am agitated with the communication about this.] I never received a reply to my email, nor did I receive a VIN. I heard nothing from the dealership until 25SEP when the vehicle arrived at the dealership. The management team did not honor my request and I was again dealing with the same original salesman. Management only came up $1k for the trade offer on the 2019 vehicle. I did not feel like $2k was worth arguing over so I accepted it for the trade. My delivery requests were simple, leave the seat covers and all protective film untouched, and do not touch the car, not even wash/detail. This was the only part of the transaction that I was pleased with because the car was delivered as it was delivered from the factory. Feb 24; the dealer-provided appearance package (of which they would not waive) included a 3yr car wash package. I still have not received after many attempts, only to be ghosted. I invite mgmt to contact me about this.

Dec 12, 2023

Dealership Rating
Employee Rating

So I made an appointment to see a vehicle and surprise my

So I made an appointment to see a vehicle and surprise my wife with her Christmas present. The vehicle was in the shop at the time of arrival for an oil change. After bringing it out for her to drive we found a large scrap and smudging area like something had hit the passenger side door. They did buff most of it out. Also the inside WAS NOT clean. After purchasing we were told we would get a car wash for 3 years. Still waiting on that email several weeks later. We did order custom leather seats also. Hope it’s not a very unreasonable amount of time. My wife loves her car tho. Jason Gibson

Jul 26, 2023

Dealership Rating
Employee Rating

Tyquan an everyone we had interactions with during and

Tyquan an everyone we had interactions with during and after our new purchase was great!! Definitely will be recommending!!

Jul 26, 2023

Dealership Rating
Employee Rating

EVERYONE was very attentive and helpful!

EVERYONE was very attentive and helpful! My buing experience was amazing! Thank you so much!

Jul 09, 2023

Dealership Rating
Employee Rating

Very helpful and polite.

Very helpful and polite. They work hard towards the customers needs to ensure customer satisfaction.

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Rahmik McDonald

Rahmik McDonald

Sales Advisor
Recent Reviews

Dec 30, 2023

Dealership Rating
Employee Rating

Rahmik is one of the best salesman’s at Lugoff Chevrolet.

Rahmik is one of the best salesman’s at Lugoff Chevrolet. He’s very professional, well mannered, and a super nice guy. He is not pushy and makes buying a vehicle super easy and not stressful at all. I will continue to refer everyone to him!

Aug 17, 2023

Dealership Rating
Employee Rating

He was very professional and not a normal pushy

He was very professional and not a normal pushy salesperson. I would ut another car from this location.

Aug 01, 2023

Dealership Rating
Employee Rating

This team has helped my family get multiple cars over the

This team has helped my family get multiple cars over the years. I was also recommended by a friend who recently bought their first car. They are great with first time buyers and have a larger selection of used vehicles than most.

Jul 24, 2023

Dealership Rating
Employee Rating

Rahmik was a joy to work with and an asset to the

Rahmik was a joy to work with and an asset to the dealership. He was very motivated and customer oriented from start to finish. I appreciated how he responded to my Grandson’s request in the kind of vehicle he wanted. The hold experience at the dealership was wonderful. We would consider this dealership at our next purchase.

Jul 16, 2023

Dealership Rating
Employee Rating

Everyone was very nice, however the processing took too

Everyone was very nice, however the processing took too long. I was there for 6 hours

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Gary Eichman

Gary Eichman

Technician
Recent Reviews

Aug 17, 2023

Dealership Rating
Employee Rating

Worst experience I've had with trying to get my vehicle

Worst experience I've had with trying to get my vehicle repaired at this delaership

Aug 16, 2023

Dealership Rating
Employee Rating

Personalized service, very polite and considerate, great

Personalized service, very polite and considerate, great people. Service was completed satisfactorily and on-time

Aug 15, 2023

Dealership Rating
Employee Rating

Too long a wait .

Too long a wait . Inform AAA of the need for an appointment before leaving vehicle.

Aug 05, 2023

Dealership Rating
Employee Rating

The service department was very professional and

The service department was very professional and efficient. They had my vehicle before they had promised.

Aug 05, 2023

Dealership Rating
Employee Rating

The only complaint was it took so long to be able to get

The only complaint was it took so long to be able to get a appt. My mom was without a car for over 2 weeks

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Trevor Reames

Trevor Reames

General Manager
Contact Me
Dealership Experience 4 years 4 months
Industry Experience 16 years 7 months
Recent Reviews

Dec 30, 2023

Dealership Rating
Employee Rating

Rahmik is one of the best salesman’s at Lugoff Chevrolet.

Rahmik is one of the best salesman’s at Lugoff Chevrolet. He’s very professional, well mannered, and a super nice guy. He is not pushy and makes buying a vehicle super easy and not stressful at all. I will continue to refer everyone to him!

Jul 26, 2023

Dealership Rating
Employee Rating

EVERYONE was very attentive and helpful!

EVERYONE was very attentive and helpful! My buing experience was amazing! Thank you so much!

Jul 16, 2023

Dealership Rating
Employee Rating

Everyone was very nice, however the processing took too

Everyone was very nice, however the processing took too long. I was there for 6 hours

Jul 06, 2023

Dealership Rating
Employee Rating

Great communication from service department.

Great communication from service department. They squeezed my alignment in for me at last minute. The price was also $40 less than I’m used to paying as well!!

Jun 29, 2023

Dealership Rating
Employee Rating

I’m very disappointed with customer service and

I’m very disappointed with customer service and management !!! I bought a new 2022 in September and need tires and no one tried to accommodate me they continue to make excuses on why they were bad

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Keith Watkins

Keith Watkins

Sales Manager
Recent Reviews

Feb 06, 2024

Dealership Rating
Employee Rating

Probably the worst car purchase experience that I have

Probably the worst car purchase experience that I have ever had. I cannot, in good faith, give this dealership a good review. I will however, give an honest and fair review of my purchase experience. Note: This review never posted to DealerRater, so I am reposting it now. It began in July when I visited the dealership to inquire about the 2024 Camaro collector’s edition. Neither the salesman nor sales manager were aware that Chevrolet was releasing this, despite numerous press releases. Moving forward, there ended up not being any dealer allocations for one so I ordered an SS 1LE. I submitted my deposit for the order and the sales manager told me that I would be contacted when they received a VIN for the build. I had a 2019 Camaro 2SS with low miles for trade in that the transaction problems centered around. Below is most of an email that I sent to the sales and general managers: [I am not sure how much visibility you have on sales staff communications, but I now have a concern about the trade-in negotiation communication from Asantè. As I understand it, his brother is interested in my 2019 Camaro (as originally identified to trade in). Mason also assisted Asantè. Initial conversation and communication from Mason was that I would only be offered $40k for trade-in, and was told that was it, based on the market and because the other Camaro (with 64k miles and has since sold) took a while to sell. **I do not believe I am being dealt with in good faith because a conflict of interest has been identified regarding Asantè's brother's interest in my trade-in. I received a phone call Saturday morning from him inquiring about the car again, asking if I was still interested in trading it in before the new build arrives. I told him that I was also looking to sell it outright for more than $40k if the dealership could not get to $43k. I believe $43k is a very fair asking amount that still leaves room for the dealership to make some money on a very low-mileage car (currently 8,640 mi). He told me he would get with his boss on Monday (yesterday). I also provided him with the KBB estimate for my car (by VIN). Again, the trade-in value has not waned from when I initially came in over a month ago ($41,809-$45847, with $43,849 right in the middle). He proceeded to send me back a different KBB estimate screenshot with a lower amount. He told me that the market constantly drops which is why I was offered $40k because that is what my car would be worth in October. Let's be honest, this is not true. I replied back with another KBB estimate utilizing the same zip code he used, just in case it gave me something different than I originally sent (it did not). He then proceeded to send me a recording of his phone screen as he generated his estimate. Of course, it was lower because he did not use the VIN from my car that captures all of the features. This back-and-forth is tedious and I just don't have the time for it. I request to simply conduct the remainder of my business transaction with management as I am agitated with the communication about this.] I never received a reply to my email, nor did I receive a VIN. I heard nothing from the dealership until 25SEP when the vehicle arrived at the dealership. The management team did not honor my request and I was again dealing with the same original salesman. Management only came up $1k for the trade offer on the 2019 vehicle. I did not feel like $2k was worth arguing over so I accepted it for the trade. My delivery requests were simple, leave the seat covers and all protective film untouched, and do not touch the car, not even wash/detail. This was the only part of the transaction that I was pleased with because the car was delivered as it was delivered from the factory. Feb 24; the dealer-provided appearance package (of which they would not waive) included a 3yr car wash package. I still have not received after many attempts, only to be ghosted. I invite mgmt to contact me about this.

Jul 26, 2023

Dealership Rating
Employee Rating

EVERYONE was very attentive and helpful!

EVERYONE was very attentive and helpful! My buing experience was amazing! Thank you so much!

Jul 06, 2023

Dealership Rating
Employee Rating

Great communication from service department.

Great communication from service department. They squeezed my alignment in for me at last minute. The price was also $40 less than I’m used to paying as well!!

Jul 06, 2023

Dealership Rating
Employee Rating

Keith was so good he had a lot of patience with me.

Keith was so good he had a lot of patience with me. I am very pleased with the way everything turned out. You have a great dealership.

Jun 24, 2023

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Employee Rating

Had a great experience the sales person did what they

Had a great experience the sales person did what they said and we enjoyed our visit

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    Rahmik McDonald

    Rahmik McDonald

    Sales Advisor

    188 Reviews
    Trevor Reames

    Trevor Reames

    General Manager

    93 Reviews
    Keith Watkins

    Keith Watkins

    Sales Manager

    59 Reviews
    David Acevedo

    David Acevedo

    Sales Manager

    280 Reviews